The following policies are current. Please call with any questions or needed clarifications.
There are no refunds or adjustments for late arrivals, early departures, inclement weather, emergencies or insufficient notice of rescheduling.
ADDITIONAL RULES, PROCEDURES and POLICIES
Each site rental includes occupancy for one sleeping unit. Any tents, trailers, etc. that sleep additional guests (space permitted), will be charged a $10.00 per night fee.
All guests entering the park must check-in at the office upon arrival to receive their registration package. After hours guests can find their registration package on the bulletin board and must check-in at the office by 9:30 am the next morning.
Registration includes one gate pass that is for your use only. Hang the gate pass on your rear view mirror. Gate passes are non-transferable. Additional gate passes may be pre-purchased for $10.00 per stay at the office during regular business hours. Providing the gate code for other vehicles to enter the campground will result in an automatic charge to your site of $25.00 for each additional vehicle.
No pets are allowed in public buildings. Pets must be on a leash at all times and not left outside unattended while owner is away. Please clean up after pets (Dogi-pot bags are supplied) and keep your pet from doing damage to lawn, water outlets or other guests property. Annoying, barking or vicious pets will not be tolerated. Pets will be charged $10.00 per pet, per stay.
NO ATV's, GAS CANS or RUGS on the grass for any reason
No Parking on adjacent sites, keep all items on your campsite only
Check-in after 3:00 PM, Checkout by 11:00 AM or earlier
Extensions: If you wish to stay another day please re-register before 11 am. Depending on reservations, you may be asked to move to another site. All late checkouts will automatically be charged.
Quiet hours from 10PM to 8AM
Speed limit 5 MPH through resort, ride your ATV's from your campsite to the sand and back only. No riding around park, no dust, no wheelies. This causes damage to the road base and is annoying to other guests.
No BBQ/Grills on campground picnic tables, bring your own table. Damaged picnic tables will automatically be charged.
No disassembly or chopping firewood on fire-pits. Damaged fire-pits will automatically be charged. Campfires are OK, keep them away from the grass, do not put anything in it that will not burn, do not cover it with sand to put it out.
NO smoking in public buildings
Restrooms and showers are provided for tenants only. No hair dyeing, no dishes, no mechanical parts or animal washing in sinks or showers.
Use playground at your own risk
Please put trash in the dumpsters provided
Night riding is not allowed
Sand Hills Resort takes every precaution to protect our www.sandhillresortrv.com website and the customer's information. When customers submit sensitive information via website, your information is protected both online and off-line.
When our registration/order form asks users to enter sensitive information, (such as credit card number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked, as opposed to unlocked, or open, when you are just 'surfing'.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users' information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a reservations specialist) are granted access to personally identifiable information. ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers' information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure, locked environment. If you have any questions about the security at our website, you can send an email to firstname.lastname@example.org.
Reserving a site online at www.sandhillresortrv.com is safe. We guarantee that with each purchase you make any personal information you provide is secure. Under the Fair Credit Billing Act, your bank can not hold you liable for more than $50 of fraudulent charges. In the unlikely event that you are subject to fraudulent charges as a result of making a reservation at www.sandhillresortrv.com we will cover your liability up to $50. This applies ONLY if the unauthorized use of your credit card resulted through no fault of your own while using Sand Hills Resort secure server, and providing that you notified your credit card provider in accordance with its reporting rules and procedures.
Our www.sandhillresortrv.com secure server uses the latest industry standard encryption software (SSL) to protect your personal information. It encrypts all of your personal information including credit card number, name and address, so that it cannot be read as the information travels over the internet. You will know that your connection becomes secure during the checkout process by seeing the "S" for "secure" in HTTPS://... in your browser's address block.
We are always happy to take your reservation by phone. You can reach our office staff during regular business hours by calling the office line at +1-208-624-4127.